Multiple Service Outage

Resolved·Degraded performance

We experienced a brief service interruption between 3:45 - 4:15 PST due to a scheduled database update. All systems are now fully operational and healthy. We apologize for any inconvenience.

Thu, Jan 22, 2026, 12:19 AM

(3 weeks ago)

Affected components

Jan 22, 2026, 12:17 AM

12:19 AM

https://app.heygen.com

https://api.heygen.com

Updates

Resolved

We experienced a brief service interruption between 3:45 - 4:15 PST due to a scheduled database update. All systems are now fully operational and healthy. We apologize for any inconvenience.

Thu, Jan 22, 2026, 12:19 AM

Investigating

Issue has been detected. Mitigations are underway.

Thu, Jan 22, 2026, 12:17 AM